ATM Program
Effective 4/27/2023
Updated 4/1/2024
Software Service Commitment: For the Full ATM Advanced program and the ATM Lite program, users are required to commit to a minimum of three months of service. This commitment is established through a verbal agreement.
For the ATM Sites Program launched on 4/1/2024, by purchasing the monthly or annual option on the order form at journeybuilder.io, users agree to a 12-month agreement. Exceptions will be made under extreme circumstances such as the dealer going out of business (with proof of MBA termination), or Jay Vics, Inc. going out of business. The Mattress By Appointment dealer may buy out the remaining portion of their annual agreement should they opt to cancel by paying 50% of the remaining balance of their term. No refunds will be given for an annual plan purchase for unused time.
Refund Policy: Full refunds may be granted at the discretion of JourneyBuilder.io. Refunds will not be granted for any plans purchased on an annual basis for unused time. The terms under which refunds are considered should be clearly stated to avoid confusion or disputes. Partial refunds will only come in the form of future billing credits at the discretion of JVI Mobile Marketing.
Payment and Program Agreement: By joining the program and making the first payment, users agree to pay for the use of the JourneyBuilder software. This payment is an acknowledgment and acceptance of the terms of service. Independence from Third-Party Services: The agreement to use JourneyBuilder's software does not include or depend on any third-party external services, such as platforms like Google, Facebook, TikTok, or other paid advertising platforms. Users must understand that these services are separate and may require their own agreements and payments.
Duration of Agreement: The service agreement for all other plans is based on a month-to-month basis after the initial term. There is no recurring annual or long-term contract involved. However, the first payment signifies acceptance of the month-to-month terms of service.
Termination of Service: Service can be terminated after the initial three-month period must be made in writing via email to info@jvimobile.com or jay@jvimobile.com. We require 30-days notice of cancellation.
Changes to Terms of Service: JourneyBuilder.io reserves the right to modify the terms of service, with proper notification to users.
Contact Information and Dispute Resolution: Please contact jay@jvimobile.com via email. Response will be provided within 24 business hours.